Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains how Rumah B.V. collects, uses and safeguards your information.
Effective date: March 24, 2026
1. Who We Are
This privacy policy applies to the website www.rumahousing.com. Rumah B.V. is a corporate housing provider based in Groningen, the Netherlands. We offer fully furnished short-stay apartments for companies and expats. Contact: Rumah B.V., Groningen, The Netherlands — info@rumahousing.com. In this policy, “Rumah”, “we”, “us” or “our” refers to Rumah B.V.
2. What Information We Collect
We collect information you provide directly to us, such as:
- Your name or company name
- Your email address
- The number of people requiring housing
- Your desired stay duration
- Any other details you include in your inquiry
We do not collect sensitive personal data such as financial details, passport numbers or health information through our website.
3. How We Use Your Information
We use the information you provide solely to respond to your availability request, discuss the terms of a potential short-stay agreement, and send you relevant information about the apartment or your booking. We do not use your information for marketing purposes without your explicit consent.
4. Legal Basis for Processing
Under the GDPR, we process your personal data on the basis of contractual necessity (to fulfil your housing request or enter into an agreement), legitimate interest (to respond to inquiries and manage our business), and consent (where you have explicitly agreed to receive communications).
5. How Long We Keep Your Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy. If no agreement is reached, data is deleted within 6 months. If you become a tenant, we retain relevant records for up to 7 years (Dutch tax law).
6. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Access is limited to individuals within our organisation who need it to perform their duties.
7. Your Rights
Under the GDPR you have the right of access, rectification, erasure, restriction of processing, objection, and data portability. To exercise your rights, contact info@rumahousing.com. We will respond within 30 days.
8. Cookies
Our website does not use tracking cookies or third-party analytics tools. We do not place cookies on your device without your consent.
9. Third-Party Services
We use third-party service providers (such as email delivery services) to process and transmit your inquiry. These providers only process your data on our behalf and in accordance with applicable data protection laws. We do not sell your personal data.
10. Advertising & External Platforms
If we use advertising platforms (such as LinkedIn) in the future, these platforms may collect limited data through their own technologies. We will update this policy accordingly if such tools are implemented.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page with an updated effective date.
12. Contact & Complaints
If you have any concerns about how we handle your personal data, please contact info@rumahousing.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority: autoriteitpersoonsgegevens.nl.